Reference

Open dewi288 Legal details before joining

dewi288 Legal terms set out how we handle your account, personal data, wallet records and access requests in Indonesia.

Account termsData handlingContact routeLocal-law access
dewi288 Open dewi288 Legal details before joining
CONTACT PATHS

Find Legal help through your account

A clear contact path helps when a Legal question affects your account or wallet record.

Account questions Ask about phone verification, account closure or a correction to your registered details through the account support route. We check the profile before discussing private account information.
Wallet records For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, send the receipt reference and date. We can match the record before explaining the applicable Legal process.
Access concerns If a page does not open or your eligibility is unclear, tell us your country context and device path. We will explain the available Legal position where local law permits.
DATA PRACTICE

Check how we manage Legal requests

We handle policy requests through account details that let us identify the right record without exposing another person’s information.

Data purpose

We use account and contact details to provide access, verify the profile and answer Legal requests. We do not need your full password when checking a policy question.

Phone verification

Before account access, we use the phone verification step to connect a request with the correct profile. Keep your linked number available when asking us to change account details.

Cookie choices

Cookies can retain session preferences and help the account page load in the same browser. You can clear browser cookies, though doing so may require another login and verification step.

Account security

We ask for identifying account details before discussing private records. Never send your password in a support message; provide the phone number and transaction reference instead.

Record retention

Wallet references and account actions may remain in our records for reconciliation, security checks and Legal requests. We use the relevant record rather than requesting unrelated personal material.

Change requests

To request a correction, clarification or eligible removal, contact us from the account support route with the exact field or clause you want reviewed and your receipt reference if relevant.

Explore answers about dewi288 Legal

These Legal answers address the searches we hear most often before account access. They cover local eligibility, personal data, cookies, wallet records and changes to account details. Read the relevant answer first, then use the account support route when your situation needs a record-specific response.

dewi288 Legal covers account access, phone verification, personal data, cookies, wallet records, policy requests and account closure. Eligibility depends on local law, so read the current notice before continuing.

Access is provided where local law permits. If you are unsure about eligibility, contact us through the account support route with your country context before completing the account steps.

When you use DANA or QRIS, we may retain the receipt reference, date and account link for reconciliation. These details help us answer a status question without requesting your full password.

Phone verification connects the access request with the correct account and reduces mistaken disclosure of private records. Keep the linked number available when asking to correct profile details.

Use the account support route and identify the exact detail that needs correction. Include your linked phone number and, when relevant, a GoPay, OVO or bank transfer reference.

Yes. Our Legal contact route can explain session cookies and related browser behaviour. Clearing cookies may remove saved preferences and require you to sign in and complete phone verification again.

Send an account closure request through support with your linked phone number. We verify the request first, explain any relevant record handling, and confirm the next Legal step where local law permits.